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The Rise of Agentic AI: Transforming Business Operations
AI has come a long way from being a passive tool that simply follows predefined commands. The emergence of agentic AI is shifting the paradigm, enabling AI systems to act autonomously, learn dynamically, and make decisions without constant human intervention. This evolution isn’t just another incremental improvement—it’s a fundamental shift in how businesses will operate in the near future. Before diving in, let’s clarify what agentic AI actually means. Unlike traditional AI,

Michael Paulyn
6 days ago4 min read


You’re Not Losing Deals In The Room, You’re Losing Them Between Conversations (And You Don’t Hear It Happen)
You walk out of the call thinking things are moving in the right direction, because the conversation felt clean, the product made sense, and no one pushed back in a way that raised concern. The AI sounded strong, the flow held together, and the signals you look for during a conversation were all there in some form. Then time passes, and instead of building forward, the next interaction feels like it picked up somewhere slightly off, even though nothing obvious went wrong in t

Michael Paulyn
May 283 min read


It Feels Like Everyone Understands Your AI, But Each Person Walks Away With A Different Version (Here’s Where It Starts To Break)
You walk through the product, the explanation holds, and people follow along without pushing back, which usually shows up as agreement in the moment and a sense that things are aligned enough to move forward. The logic makes sense, the AI capability sounds strong, and nothing feels confusing while you are explaining it. But then the next conversation happens with someone else, and you notice the way the product is described starts to shift slightly, even though the explanatio

Michael Paulyn
May 143 min read


You’re So Much More Than Your AI But You Keep Leading With It
You can hear it in the first few sentences of almost every pitch. The product gets introduced, and before the situation is fully clear, the AI is already front and center. It sounds modern and capable, and the explanation moves quickly into what the system can automate, predict, or generate. The part about what was broken before often gets mentioned in passing, almost like background noise, and that order shapes everything that follows. What feels like a small sequencing choi

Michael Paulyn
Apr 304 min read
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